This is the privacy policy statement for Australian Caravan Loans and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Australian Caravan Loans may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Australian Caravan Loans, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Australian Caravan Loans uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
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The recent surge in fuel prices, driven by geopolitical tensions in Iran, has significantly impacted Australian caravan enthusiasts. Many families, who had planned extensive road trips for 2026, are now reconsidering or canceling their travel plans due to the increased cost of fuel. - read more
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The recent collapse of luxury caravan manufacturer Zone RV has sent shockwaves through the Australian caravan industry, revealing a staggering $40 million owed to creditors. This development has left approximately 240 employees unemployed and around 180 customers uncertain about the fate of their investments. - read more
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In recent years, caravanning has seen a significant rise in popularity across Australia. An increasing number of Australians are embracing the freedom that comes with owning a caravan, whether it's for weekend getaways or long-haul adventures across the country. - read more
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Australia offers a tapestry of breathtaking landscapes, making it a road trip paradise that beckons both locals and visitors alike. The allure of hitting the open road, with the promise of adventure around every corner, is a quintessential part of the Australian experience. - read more
Caravanning has increasingly become a beloved pastime among Aussies, offering an ideal way to explore the wide, open roads and stunning landscapes that make our country unique. Whether it’s a weekend getaway or an extended road trip, the caravan offers a home on wheels, allowing adventurers to travel with all the comforts of home. - read more
Knowledgebase
Amortization: The process of gradually paying off a debt over a period of time through regular payments.
